October 2026 Construction Update

October 2026 Construction Update

Like with all construction projects, dates are subject to change. Once construction is complete in an area, it can take 2-6 weeks for installation, depending on our current schedule. 

Have you paid your connection fee and are waiting for your installation? The update below shows when you can expect a call from us to schedule your appointment. We know waiting is hard, and we appreciate your patience. Please check your voicemails in case you miss a call from us.

Unsure of what zone you're in? Hover over your address on our construction map here. 

Construction Schedule
You may see our vehicles in your area months before we start construction as we begin survey and permitting work. 

• Constantine: Mainline construction has begun, and home installations are expected to begin in Q4 2026.
• London: Mainline construction has begun, and home installations are expected to begin in Q4 2026.

Non-Weather Related Delays

• Bond Street in Niles, Cone Road in Milan, Linden Hills, Palisades Park, and Shaw Highway: We are working with another utility to secure permission to attach our equipment to their poles. We will provide an update as soon as it is resolved.
• North Schoolcraft: Mainline construction has begun; we are starting to receive permits to continue work. However, we expect Kalamazoo County frost laws to take effect soon and will not be permitted to continue construction while the law is in effect.

Key Terms in the Fiber Construction Process: 

Walkout Work: Involves surveying the area to decide how to lay fiber lines. 

Mainline Construction: The mainline represents the backbone of our fiber infrastructure and carries fiber out into our communities. 

Mainline Splicing: Connects the fiber cables together along this backbone.

Drop Construction (or Service Drop): We bring the fiber from the mainline to your property/home and install a network interface device (NID) on your property near the electric meter. 

Drop Splice: We connect the mainline fiber to the service drop and the fiber cables inside the NID. This is the last step before home installation.

For more information about the fiber construction process, please review this short video.